Frequently Asked Questions

If your question is not answered below, please feel free to contact us. 

What happens during the free 15-minute phone consultation?

A provider will discuss with you any current concerns that you are looking to work on, as well as provide some initial information on the therapy process. You will also have a chance to ask questions about our practice. At the end of the consultation, you and the provider will decide what the next step will be with regards to setting up a therapy appointment and service linkage.

What are your fees?

Our fee range varies by service provided. During your free phone consultation, you will have an opportunity to discuss rates based your service of interest.

Do you offer a sliding scale?

We have a limited number of appointments available at a sliding scale for clients who cannot afford our full fee.

What forms of payment are accepted?

We accept all forms of payment including cash, checks, Quickpay, Venmo, Cash App, and credit cards.

Do you accept insurance?

We currently accept Cigna, Oxford-United Health, Aetna, Empire BlueCross/BlueShield plan & Medicare. We are out-of-network providers for all other insurance plans. Many insurance policies offer partial reimbursement to see an out-of-network therapist; you may wish to consult with your insurance carrier regarding this benefit. You will be provided with an invoice that you can submit to your carrier for reimbursement.

Are you open on the weekends?

Some of our therapists work on weekends. Inquire further if looking for a provider with weekend slots.  

How do I start therapy?

You will need to contact us and schedule your free 15 minute phone consultation.

How long are the sessions?

Sessions range from 45-60 minutes for Individual & Couple Therapy and 60-90 minutes for Family and Group Therapy.

Do you offer teletherapy?

Yes we do. Out-of- network rates may apply if your insurance does not cover teletherapy.


How long will I need to be in therapy?

Every client is different with different needs, which will inform the length of your time in therapy. A large part of our work incorporates body-focusing and mindful awareness, as well as land-based and holistic approaches, which help clients get to the source of their concerns and problems in an efficient manner.

Does therapy have to be weekly sessions?

Initially yes, this way your therapist can get to know you and develop a solid sense of your treatment goals. Sessions may then move to biweekly, if desired, following a discussion with your therapist.  

What is the difference between Social Workers, Mental Health Counselors, and Psychologists?

All are therapists, however, the different titles and degrees inform a clinician’s training, style of practice, and modalities they use. You can get a lot of information about how a therapist works by reading their biography. It is important that you feel a sense of safety and connection with your therapist. If you are looking for a specific modality like Cognitive Behavioral Therapy (CBT), it is best to look for a therapist trained in that specific modality.


Do you prescribe medication?

We do not prescribe medication. In some cases medication can be valuable in combination with therapy. If your therapist determines that you could benefit from meeting with a psychiatrist, we can assist with referring you to someone in our trusted network of referrals.

What is therapy like?

Because each person has different issues and goals for therapy, therapy will be different depending on the individual. In general, you can expect to discuss the current events happening in your life, your personal history relevant to your current concerns, and new insights and growth during the therapy process. Depending on your specific needs, therapy can be short-term, for a specific issue, or longer-term, to deal with more difficult patterns or your desire for more personal development.  Either way, it is most common to schedule regular weekly sessions with your therapist.

It is important to understand that you will get more results from therapy if you actively participate in the process.  The ultimate purpose of therapy is to help you integrate what you learn in sessions into your daily life.  Therefore, beyond the work you do in therapy sessions, your therapist may suggest some things you can do outside of therapy to support your process – such as reading a pertinent book, journaling on specific topics, noting particular behaviors or taking action on your goals. People seeking therapy are ready to make changes in their lives and are open to new perspectives.

How can therapy help me?

A number of benefits are available from participating in therapy. Therapists can provide support, strengthen problem-solving skills, and enhance coping strategies for concerns such as depression, anxiety, relationship troubles, unresolved childhood issues, grief, loss, stress management, identity & body image issues, as well as creative blocks. Many people also find that therapists can be tremendous assets to managing personal growth, interpersonal relationships, family concerns, marital issues, and the hassles of daily life. Therapists can provide a fresh perspective on a difficult problem and help you shift your attitude and level of understanding of yourself in relation to the problem. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn. Some of the benefits available from therapy include:  

  • Attaining a better understanding of yourself, your goals and values
  • Developing skills for improving your relationships
  • Finding resolution to the issues or concerns that led you to seek therapy
  • Learning new ways to cope with stress and anxiety
  • Managing anger, grief, depression, and other emotional experiences
  • Improving communications and listening skills
  • Changing old behavior patterns and developing new ones
  • Discovering new ways to solve problems in your family or marriage
  • Improving your self-esteem and boosting self-confidence
How does confidentiality work?

Confidentiality is one of the most important components between a client and a therapist. Successful therapy requires a high degree of trust so that clients may feel safe and comfortable to open up and share about their experiences and emotions. Basically, whatever you say in therapy stays in therapy. However, there are times when a therapist is legally obligated to break confidentiality. These conditions include: Harm to self or others, A child under the age of 16 or older adult in care is in danger, Your files are subpoenaed, and A client experienced a health emergency during session.